Terms of service

Welcome to 12 Haus. By shopping with us, you agree to these terms.

Our store: 12 Haus offers jewelry, accessories, home pieces, digital products, and spiritual readings, curated by zodiac sign and energy. Product photos are representative; because pieces are made and finished by our fulfillment partners, small variations in color and finish can occur.

Orders and payment: All prices are listed in US dollars. Your order is confirmed when you receive an order confirmation email. If a piece becomes unavailable after you order, we will contact you with options, including a full refund.

Shipping: Delivery windows and tracking are covered in our Shipping Policy.

Returns: Returns and refunds are covered in our Return and Refund Policy.

Readings: Astrology and oracle readings offered by 12 Haus are for personal reflection, guidance, and entertainment. They are not a substitute for medical, legal, financial, or mental health advice, and no outcome is guaranteed. You must be 18 or older to book a reading.

Intellectual property: The 12 Haus name, logo, oracle deck, guidebook, and site content belong to 12 Haus and may not be reproduced or resold without written permission.

Liability: To the fullest extent allowed by law, 12 Haus is not liable for indirect or consequential damages arising from the use of our products or site.

Changes: We may update these terms from time to time. The version posted here at the time of your order applies to that order.

Contact: 12hausbeautique@gmail.com