Privacy policy

12 Haus respects your privacy. This policy explains what we collect, why, and your choices.

What we collect: When you place an order, we collect your name, shipping address, email address, and phone number so we can fulfill and deliver your order. Payment is processed securely by our payment providers; we do not store your full card details. When you browse the store, we receive standard device and usage information, such as your browser and pages visited, through cookies and similar tools.

How we use it: We use your information to process and ship orders, communicate with you about your order or booking, provide customer support, and improve our store. If you join our email list, we use your email to send updates and offers, and you can unsubscribe at any time.

Who we share it with: We share order details only with the partners who fulfill and deliver your purchase, process your payment, or operate this store, including our fulfillment partners, Shopify, and payment processors. Some links on our site are affiliate links. If you click one and shop with that partner, that partner's own privacy policy applies to your visit there. We never sell your personal information.

Your rights: You may ask us what personal information we hold about you, and ask us to correct or delete it, by emailing 12hausbeautique@gmail.com. We will respond within 30 days.

Contact: Questions about this policy can be sent to 12hausbeautique@gmail.com.